Return & Exchange Policy
Our Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy.
Eligibility
- Items must be returned within 30 days of delivery
- Items must be in original condition with tags attached
- Items must be unworn and unwashed
- Original packaging and receipt required
Return Process
- Contact our customer service team to initiate a return
- Receive your return authorization and shipping label
- Package your items securely with original packaging
- Ship the package using the provided return label
Exchanges
We offer exchanges for different sizes or colors, subject to availability. Follow the same return process and specify your exchange preference.
Refunds
Refunds will be processed within 5-7 business days after we receive your returned items. Refunds will be issued to the original payment method.
Non-Returnable Items
- Intimate apparel and swimwear
- Custom or personalized items
- Items damaged by normal wear
- Items returned after 30 days
Contact Us
For any questions about returns or exchanges, please contact us at:
Email: returns@nikkahdresses.com
Phone: +1 254 568-5479